COVID-19 Liability Waiver
Despite following all regulations and guidelines, Viv Cycle cannot guarantee full protection from COVID-19 transmission. As a client (“I”), I am voluntarily electing to take Viv Cycle fitness classes and I acknowledge and consent to some risk for the acquisition of COVID-19. Furthermore, I agree to hold harmless Viv Cycle’s business, its owners, its staff, its landlord, and all other third parties, other than myself, for my decision to take a class in Viv Cycle’s facilities.
At this time, Viv Cycle is aware that COVID-19 is transmitted via respiratory droplets. Viv Cycle understands there is a risk for transmission in our facilities and will reduce as much risk as much as possible at all times. Viv Cycle is strictly following all regulations and guidelines set forth by the Colorado Health Department, The CDC, DORA, as well as both State and Local Government.
I understand that the novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. I further understand that COVID-19 is extremely contagious and is believed to spread by person-to-person contact; and, as a result, federal and state health agencies recommend social distancing. I recognize that all the staff at Viv Cycle are closely monitoring this situation and have put in place reasonable preventative measures aimed to reduce the spread of COVID-19. However, given the nature of the virus, I understand there is an inherent risk of becoming infected with COVID-19 by virtue of proceeding with a fitness class in the facilities. I hereby acknowledge and assume the risk of becoming infected with COVID-19.
I understand that, even if I have been tested for COVID and received a negative test result, the tests in some cases may fail to detect the virus or I may have contracted COVID after the test. I understand that, if I have a COVID-19 infection, and even if I do not have any symptoms for the same, proceeding with this fitness class can lead to a higher chance of complication and death.
I understand that possible exposure to COVID-19 before/during/after my fitness class may result in the following: a positive COVID-19 diagnosis, extended quarantine/self-isolation, additional tests, hospitalization that may require medical therapy, Intensive Care treatment, possible need for intubation/ventilator support, short-term or long-term intubation, other potential complications, and the risk of death. In addition, after taking a class, I may need additional care that may require me to go to an emergency room or a hospital.
I understand that COVID-19 may cause additional risks, some or many of which may not currently be known at this time, in addition to the risks described herein, as well as those risks for the fitness class itself.
I understand that Viv Cycle is extending class credit expiration dates as well as providing the option to freeze or cancel my membership. I understand that Viv Cycle is not putting any financial obligation or downside to me waiting to enter the facilities and taking classes. Despite that, I acknowledge the risks and would like to proceed with attending classes.
Additionally, I affirm that me nor anyone in my household has been diagnosed with COVID-19 in the past 30 days, me nor anyone in my household has experienced any COVID-19 symptoms in the past 14 days, I have not been out of the country in the last 30 days or been in direct contact with anyone who has, and I have not been around anyone with confirmed COVID-19 in the past 30 days.
Rider Release
I am voluntarily participating in fitness classes at Viv Rino, LLC. I recognize that the program requires physical exertion that may be strenuous at times and may cause physical injury and I am fully aware of the risks and hazards involved.
I understand that it is my responsibility to consult with a physician prior to and regarding my participation in fitness activities conducted at Viv Rino, LLC. I represent and warrant that I have no medical condition that would prevent my participation in the program. I agree to assume full responsibility for any risks, injuries or damage, known or unknown, which I might incur as a result of participating in the program. I do for myself, my heirs, executors, administrators and/or assigns knowingly, voluntarily and expressly release, waive and relinquish any claim I may have against Viv Rino, LLC for injury or damages to my person or property arising out of, or connected with, my participation of activities at Viv Rino, LLC. This release shall apply whether the injury/damage is the result of action, inaction or negligence on my part, on the part of Viv Rino LLC or on the part of third parties.
I hereby certify that I am at least 18 years of age and competent to enter into this agreement, or that I am the parent or legal guardian of the minor entering this agreement and I am authorized to enter into this agreement on said minor’s behalf. I have carefully read this waiver and release of liability and fully understand it contents. I represent that my participation in any program at Viv Cycle, LLC is done so of my own free will and voluntarily agree to the terms and conditions stated above.
Terms of Service
Shared Space & Amenities: There will be no access to showers, restrooms, beauty bar, the water fountain, the stretch room and lockers. In order to keep the spread of germs to a minimum we ask that you bring a full water bottle to class with you as well as ONLY essential items such as car keys and a towel. We will no longer be offering towels on the bikes as well as our beloved eucalyptus towels. Hand Sanitizer will be available upon entry of the studio. The wall-mounted fans will not be used during class.
Arrival Policy: We will be enforcing a strict entry policy, with members of the Viv team directing you. Please read this policy in detail and understand the expectations for your arrival.
Departure Policy: We will be enforcing a strict entry policy, with members of the Viv team directing you. Please read this policy in detail and understand the expectations for your departure, and expect it to take about 5 minutes total after the end of class.
Shoe Rentals: We will no longer be offering free shoe rentals and truly encourage everyone to purchase their own spin shoes for their own safety and the safety of others. If you prefer to rent from us, for the first two weeks we will be renting shoes for $3 a class to give you time to purchase your own pair and then will increase the price to incentivize the purchase of your own pair. Feel free to reach out with any questions about where to purchase shoes! If you prefer to rent from us, your shoes will be fully sanitized and will never have been worn in the previous class. If you plan to rent shoes, you will need a credit card on file to complete a contactless transaction. Please add the item to your reservation so that we can have your shoes waiting next to your bike for you - if you need help addingthe rental, please reach out. After class, please leave your rented shoes in the plastic bin next to your bike.
Face Masks: In Denver, face coverings are mandatory while inside of or waiting in line to enter any retail or commercial business. A face mask MUST be worn to enter our studio. We will have to turn you away if you arrive without one and you will lose your class credit. Please don’t forget this!
Late Arrival Policy: Given the current circumstances, the new layout of the studio, and to protect the safety of our riders, we will have a whole new check in/arrival system. We will have everyone stand behind a line outside of the studio based on your bike number and you must be at your designated spot no later than TEN minutes before the start of class. We will strategically allow everyone into the cycle room based on bike numbers TEN minutes before the start of class so if you arrive any later than 10 minutes, you will not be admitted into the studio and will unfortunately lose your credit for the class.
Cancellation Policy: Starting May 18, 2020, for all in-person classes (both live and recorded) you must cancel your reserved bike (or outdoor mat) by 8pm the evening PRIOR to your class to avoid the loss of your class credit. We will be making zero exceptions with this policy so please cancel any reservations within our cancellation window.
No Show Policy: Reservations that are not checked in 10 minutes before the start of class time will be considered a "no show” and will lose the credit.
Waitlist Policy: We will continue to use our waitlist policy which will automatically reserve an open bike that was recently cancelled up to 2 hours before the start of class. This also applies for our early morning classes, so you are responsible for checking if you got an email. If you do not fully wish to attend with 2 hours notice, please remove yourself from the waitlist.
Social Distancing: We have changed the layout of our studio to ensure the absolute safest experience for our riders. We have removed all excess bikes from the spin room and each remaining bike is a minimum of 6 feet from every other bike. There are guidelines and a flow of traffic that will keep everyone at a safe distance and we ask that you follow these to ensure the safety of your peers. Please respect 6 feet of distance from anyone else at all times.
Class: For now, each class will be 29 minutes with a 60 second stretch. You may not leave AT ANY point during class, including the stretch until told to do so by the instructor. If there is an emergency and you must leave, you have to get the attention of the instructor so that they can ensure a safe exit for you and your peers. Phone usage is strictly prohibited during class.
Parking Validation: If you need your ticket validated, we will continue to validate for you but we will ask that you read your number to us before class. Please arrive a few minutes earlier than 10 minutes before class so we have time to validate you before going into the studio.
Contactless Payments: There will be no in person payment for any purchases. You must link your card to your account for any purchases/rentals that you intend to make!
Phone Number: You must have a phone number saved in your account in case we need to contact you on short notice.
Rider Eligibility: Riders under the age of 18 must have adult supervision.
Refunds: All sales are final and cannot be transferred.